*An asterisk indicates that a student is a co-author.
Team care for the care team: A scoping review the relational dimensions of collaboration in healthcare contexts
Fox, S., McAllum, K., & Ginoux, L.* (2023). Team care for the care team: A scoping review the relational dimensions of collaboration in healthcare contexts. Health Communication. 1-12 https://doi.org/10.1080/10410236.2023.2198673
What collaboration entails: From the traitorous to team care
Fox, S. (2023). What collaboration entails: From the traitorous to team care (Keynote). Prologi, 18(1), 58-69. https://doi.org/10.33352/prlg.122549
When bothering is part of professional practice: Interprofessional collaboration and institutional influences in primary care
Fox, S., Breton, M., Faria, A., & Kilpatrick, K. (2022). When bothering is part of interprofessional practice: Interprofessional collaboration and institutional influences in primary care. Health Communication, 1-11. https://doi.org/10.1080/10410236.2022.2028367
Older Māori perspectives of end-of-life family care: Whānau carers as cultural knowledge holders, weavers and navigators
Simpson, M. L., McAllum, K., Oetzel, J., Berryman, K., & Reddy, R. (2022). Older Māori perspectives of end-of-life family care: Whānau carers as cultural knowledge holders, weavers and navigators. Palliative Care and Social Practice, 16, 1-16. https://doi.org/10.1177/26323524221118590
Seeing health inequities – A health communication call to action
Simpson, M. L., McAllum, K., & Fox, S. (2022). Seeing health inequities – A health communication call to action. Communication Research & Practice, 7(4), 307-310. https://doi.org/10.1080/22041451.2021.2004705
The socialization of unpaid family caregivers: A scoping review
McAllum, K., Simpson, M.L., Unson, C., Fox, S., & Kilpatrick, K. (2021). The socialization of unpaid family caregivers: A scoping review. Research on Aging, 43, 263-273. https://doi.org/10.1177/01640275211005092
Forum on communication dynamics of nonprofit and voluntary organizations
Atouba, Y., Dempsey, S., Koschmann, M., Kramer, M., McAllum, K., McNamee, L. G., & Peterson, B. L. (2021). Forum on communication dynamics of nonprofit and voluntary organizations. Management Communication Quarterly, 35(3), 445-460. [Invited forum essay]. https://doi.org/10.1177/08933189211012023
Représentations médiatiques et opinion publique de l’assistance sociale au Québec
Landry, N., Blanchet, A., Rocheleau, S., Gagné, A-M., Caidor, P., Canava, C. (2021). Représentations médiatiques et opinion publique de l’assistance sociale au Québec. Revue Nouvelles pratiques sociales. https://doi.org/10.7202/1080871ar
La constitution communicationnelle d’un programme de valorisation de la diversité ethnoculturelle : une étude de cas
Caidor, P. (2021) La constitution communicationnelle d’un programme de valorisation de la diversité ethnoculturelle: une étude de cas. Revue Communication et Organisation [online], 59, 169-181. https://doi.org/10.4000/communicationorganisation.10150
Pratiques communicationnelles des organismes de lutte à la pauvreté et à l’exclusion : le recours aux entretiens individuels dans une démarche qualitative et inductive
Landry, N., Gagné, A-M., Caidor P., Bégin, M., Rocheleau, S., Canava, C. (2021). Pratiques communicationnelles des organismes de lutte à la pauvreté et à l’exclusion: le recours aux entretiens individuels dans une démarche qualitative et inductive. Revue Approches inductives, 8(1), 146-172. https://doi.org/10.7202/1076539ar
Militantisme, justice et inégalités numériques : une étude de groupes de lutte contre la pauvreté au Québec
Landry, N., Gagné, A-M., Bégin, M., Rocheleau, S., Canava, C. et Caidor, P. (2020) Militantisme, justice sociale et inégalités numériques : étude de groupes de lutte contre la pauvreté au Québec. Terminal [Online], 127, 1-21. https://doi.org/10.4000/terminal.6111
Collective sensemaking around COVID-19: Experiences, concerns, and agendas for our rapidly changing organizational lives
Stephens, K. K., Jahn, J. L. S., Fox, S., Charoensap-Kelly, P., Mitra, R., Sutton, J., Waters, E. D., . . . & Meisenbach, R. J. (2020). Collective sensemaking around COVID-19: Experiences, concerns, and agendas for our rapidly changing organizational lives. Management Communication Quarterly, 34(3), 426-457. https://doi.org/10.1177/0893318920934890
The negotiation of sharing leadership in the context of professional hierarchy: Interactions on interprofessional teams
Fox, S., & Comeau-Vallée, M. (2020). The negotiation of sharing leadership in the context of professional hierarchy: Interactions on interprofessional teams. Leadership, 1-24. https://doi.org/10.1177/1742715020917817
Kaumātua Mana Motuhake: Peer education intervention to help Māori elders during later-stage life transitions
Oetzel, J. G., Cameron, M. P., Simpson, M. L., Reddy, R., Nock, S., Greensill, H., . . . Hokowhitu, B. (2020). Kaumātua Mana Motuhake: Peer education intervention to help Māori elders during later-stage life transitions. BMC Geriatrics, 20(1), 1-13. https://doi.org/10.1186/s12877-020-01590-z
Developing a culture-centred peer support programme for managing transitions in later life
Simpson, M. L., Greensill, H., Nock, S., Meha, P., Harding, T., Shelford, P., . . . Reddy, R. (2020). Kaumatua mana motuhake in action: Developing a culture-centred peer support programme for managing transitions in later life. Ageing and Society, 40(8), 1822-1845. https://doi.org/10.1017/S0144686X19000370
Communication and interprofessional collaboration in primary care: From ideal to reality in practice
Fox, S., Gaboury, I, Chiocchio, F., & Vachon, B. (2019). Communication and interprofessional collaboration in primary care: From ideal to reality in practice. Health Communication. https://doi.org/10.1080/10410236.2019.1666499
Where’s the plot? Interprofessional collaboration as joint emplotment
Fox, S., & Brummans, B. J. M. (2019). Where’s the plot? Interprofessional collaboration as joint emplotment. Journal of Applied Communication Research, 47(3), 260-282. https://doi.org/10.1080/00909882.2019.1624807
A comparative tale of two methods: How thematic and narrative analyses ‘author’ the data story differently
McAllum, K., Fox, S., Simpson, M., & Unson, C. (2019). A comparative tale of two methods: How thematic and narrative analyses ‘author’ the data story differently. Communication Research & Practice, 5(4), 358-375. https://doi.org/10.1080/22041451.2019.1677068
Delegation-based and directive mentoring relationships in high reliability organizations: Negotiating the reliability-resilience tension in ambulance work
McAllum, K. (2019). Delegation-based and directive mentoring relationships in high reliability organizations: Negotiating the reliability-resilience tension in ambulance work. Communication Monographs, 87(2), 200-222. https://doi.org/10.1080/03637751.2019.1677926
Refugee resettlement volunteers as (inter)cultural mediators?
McAllum, K. (2019). Refugee resettlement volunteers as (inter)cultural mediators? Journal of International and Intercultural Communication, 1-18. https://doi.org/10.1080/17513057.2019.1653953
Correlates of health-related quality of life for Māori elders involved in a peer education intervention
Oetzel, J. G., Hokowhitu, B., Simpson, M., Reddy, R., Cameron, M. P., Meha, P., et al. (2019). Correlates of health-related quality of life for Māori elders involved in a peer education intervention. Journal of Health Communication, 24(5), 559-569. https://doi.org/10.1080/10810730.2019.1637483
Kaumātua Mana Motuhake: A study protocol for a pre-/post-test clustered staggered peer education intervention to help Māori elders work through later-stage life transitions
Oetzel, J.G., Hokowhitu, B., Reddy, R., Simpson, M., Nock, S. et al. (2019). Kaumātua Mana Motuhake: A study protocol for a pre-/post-test clustered staggered peer education intervention to help Māori elders work through later-stage life transitions. BMC Geriatrics, 19(36), 1-11. https://doi.org/10.1186/s12877-019-1041-2
Kaumātua Mana Motuhake in action: Developing a culture-centred peer support programme for managing transitions in later life
Simpson, M. L., Greensill, H.-M., Nock, S., Meha, P., Harding, T., Shelford, P., et al. (2019). Kaumātua mana motuhake in action: developing a culture-centred peer support programme for managing transitions in later life. Ageing and Society, 40(8), 1822-1845. https://doi.org/10.1017/S0144686X19000370
The appropriation of diversity discourses at work: A ventriloquial approach
Caidor, P., & Cooren, F. (2018). The appropriation of diversity discourses at work: A ventriloquial approach. Journal of Business Diversity, 18(4), 22-41. https://doi.org/10.33423/jbd.v18i4.244
Volunteers as boundary workers: Negotiating tensions between volunteerism and professionalism in nonprofit organizations
McAllum, K. (2018). Volunteers as boundary workers: Negotiating tensions between volunteerism and professionalism in nonprofit organizations. Management Communication Quarterly, 32(4), 534-564. https://doi.org/10.1177/0893318918792094
Coming “home” to do glocal engaged scholarship? A reflexive account of managing competing commitments during an organizational ethnography
McAllum, K. (2018). Coming “home” to do glocal engaged scholarship? A reflexive account of managing competing commitments during an organizational ethnography. Journal of Organizational Ethnography, 7(2), 147-163. https://doi.org/10.1108/JOE-12-2017-0066
Volunteer committing in a refugee resettlement organization in New Zealand: Attaching, detaching, and displacing organizational ties
McAllum, K. (2018). Volunteer committing in a refugee resettlement organization in New Zealand: Attaching, detaching, and displacing organizational ties. Human Relations, 71(7), 951-972. https://doi.org/10.1177/0018726717729209
The self-organising of youth volunteers during the Rena oil spill in New Zealand
Lockwood, S., Weaver, C. K., Munshi, D., & Simpson, M. (2016). The self-organising of youth volunteers during the Rena oil spill in New Zealand. New Zealand Journal of Marine and Freshwater Research, 50(1), 28-41. https://doi.org/10.1080/00288330.2015.1063515
The positive impact of othering in voluntourism: The role of the relational other in becoming another self
McAllum, K., & Zahra, A. (2017). The positive impact of othering in voluntourism: The role of the relational other in becoming another self. Journal of International and Intercultural Communication, 10(4), 291-308. https://doi.org/10.1080/17513057.2017.1280179
Language (in)competency, communication strategies, and the development of an international academic teacher identity: Becoming an audible minority
McAllum, K. (2016). Language (in)competency, communication strategies, and the development of an international academic teacher identity: Becoming an audible minority. Higher Education Research and Development, 36(4), 763-776. https://doi.org/10.1080/07294360.2016.1239614
Managing imposter syndrome among the “trophy kids:” Creating teaching practices that develop independence in Millennial students
McAllum, K. (2016). Managing imposter syndrome among the “trophy kids:” Creating teaching practices that develop independence in Millennial students [Refereed forum essay]. Communication Education, 65(3), 363-365. https://doi.org/10.1080/03634523.2016.1177848
A cultural analysis of New Zealand palliative care brochures
Simpson, M. L., Berryman, K., Oetzel, J.G., Iti, T, Reddy, R. (2016). A cultural analysis of New Zealand palliative care brochures. Health Promotion International, 31, 839-848. https://doi.org/10.1093/heapro/dav067
Mapping collective sensemaking in communication: The interprofessional patient case review in acute care round
Fox, S., & Gilbert, J. (2015). Mapping collective sensemaking in communication: The interprofessional patient case review in acute care rounds. Health and Interprofessional Practice 2(4), eP1077. https://doi.org/10.7710/2159-1253.1077
Zeroes, service providers, or heroes? Dignity and the communicative politics of care work
McAllum, K., & Elvira, M. M. (2015). Zeroes, service providers, or heroes? Dignity and the communicative politics of care work. Electronic Journal of Communication, 25(1-2).
Differences in ideal communication behaviours during end-of-life care for Māori carers/patients and palliative care workers
Oetzel, J.G., Simpson, M. L., Berryman, K., & Reddy, R. (2015). Differences in ideal communication behaviours during end-of-life care for Māori carers/patients and palliative care workers. Palliative Medicine, 29, 764-766. https://doi.org/10.1177/0269216315583619
Managing communication tensions and challenges during the end-of-life journey: Perspectives of Māori kaumātua and their whānau
Oetzel, J.G., Simpson, M., Berryman, K., Iti, T., & Reddy, R. (2015). Managing communication tensions and challenges during the end-of-life journey: Perspectives of Māori kaumātua and their whānau. Health Communication, 30, 350-360. https://doi.org/10.1080/10410236.2013.861306
Meanings of volunteering: Diverse volunteer pathways
McAllum, K. (2014). Meanings of volunteering: Diverse volunteer pathways. Management Communication Quarterly, 28, 84-110. https://doi.org/10.1177/0893318913517237
Cultural dilemmas of choice: Deconstructing consumer choice in health communication between maternity-care providers and ethnic Chinese mothers in New Zealand
Guo, S., Munshi, D., Cockburn-Wootten, C., & Simpson, M. (2014). Cultural dilemmas of choice: Deconstructing consumer choice in health communication between maternity-care providers and ethnic Chinese mothers in New Zealand. Health Communication, 29, 1020-1028. https://doi.org/10.1080/10410236.2013.831515
Volunteering and professionalization: Trends in tension?
Ganesh, S., & McAllum, K. (2012). Volunteering and professionalization: Trends in tension? Management Communication Quarterly, 26, 152-158. https://doi.org/10.1177/0893318911423762
A job, a dream, or a trap? Multiple meanings for encore careers
Simpson, M., Richardson, M., & Zorn, T. (2012). A job, a dream, or a trap? Multiple meanings for encore careers. Work, Employment & Society, 26, 429-446. https://doi.org/10.1177/0950017012438581
Well-being as discourse: Potentials and problems for studies of organizing and health inequalities
Ganesh, S., & McAllum, K. (2010). Well-being as discourse: Potentials and problems for studies of organizing and health inequalities. Management Communication Quarterly, 24, 491-498. https://doi.org/10.1177/0893318910370274
Whitiwhiti Korero: Exploring the researchers’ relationship in cross-cultural research
Simpson, M., & Ake, T. (2010). Whitiwhiti Korero: Exploring the researchers’ relationship in cross-cultural research. Journal of Intercultural Communication Research, 39, 185–205. https://doi.org/10.1080/17475759.2010.534861
Discourses of volunteerism
Ganesh, S., & McAllum, K. (2009). Discourses of volunteerism. Annals of the International Communication Association, 33(1), 343-383. https://doi.org/10.1080/23808985.2009.11679091
A mosaic of visions, daydreams, and memories: Diverse inlays of organizing and communicating from around the globe
Broadfoot, K., Cockburn,T, Cockburn-Wootten, M., Dhruba K. Munshi, D, Nelson-Marsh, N, Okwori, J. Simpson, M., & Srinivas, N. (2008). A mosaic of visions, daydreams, and memories: Diverse inlays of organizing and communicating from around the globe. Management Communication Quarterly 22(4), 322-350. https://doi.org/10.1177/0893318908323574
Marketization participation and communication within New Zealand retirement villages: A critical-rhetorical and discursive analysis
Simpson, M., & Cheney, G. (2007). Marketization participation and communication within New Zealand retirement villages: A critical-rhetorical and discursive analysis. Discourse and Communication, 1(2), 91-222. https://doi.org/10.1177/1750481307076006
Coping, conversation, and change: Socialisation of the new female academic
Simpson, M., Cockburn-Wootten, C., & Spiller, D. (2007). Coping, conversation, and change: Socialisation of the new female academic. Communication Journal of New Zealand; Te Hinga Korero, 8(2), 31-39.
Arguments for a plurified view of the social world
Cooren, F., Fox, S., Robichaud, D., & Talih, N. (2005). Arguments for a plurified view of the social world. Time & Society, 14(2-3), 265-282. https://doi.org/10.1177/0961463X05055138
Locating the frontiers of organisational communication scholarship in New Zealand and Australia
Simpson, M., & Zorn, T. (2004). Locating the frontiers of organisational communication scholarship in New Zealand and Australia. Australian Journal of Communication, 31(3), 13-34.
Special Issue: Opening up the meanings of “the professional,” professional organizations, and professionalism in communication studies
McAllum, K., Matte, F., Barbour, J. B., Fox, S., & Siebert, S. (Eds.) (accepted). Opening up the meanings of “the professional,” professional organizations, and professionalism in communication studies. Journal of Professions and Organization.
Special Issue: Integrating digital health technologies in clinical practice and everyday life: Unfolding innovative communication practices
Grosjean, S., Cherba, M., Matte, F., & Fox, S. (Eds.) (accepted). Integrating digital health technologies in clinical practice and everyday life: Unfolding innovative communication practices. Frontiers in Communication.
Numéro spécial: Chronic inequities, critical moments, and culturally safe practices: Health communication for transformation
Simpson, M., McAllum, K., & Fox, S. (Eds.) (2021). Chronic inequities, critical moments, and culturally safe practices: Health communication for transformation. Communication Research & Practice, 6(3).
Numéro spécial: Crises sanitaires et communication : enjeux sociétaux et organisationnels
Romeyer, H. & Fox, S. (2021). Crises sanitaires et communication : enjeux sociétaux et organisationnels. Communiquer.
Numéro spécial: Multiple realities: Fluidity, hybridity, and stability in global communication
Gray, F. E., & Simpson, M. (Eds.) (2019). Special Issue: Multiple realities: Fluidity, hybridity, and stability in global communication. Communication Research & Practice, 5(1).
Numéro spécial: Situating organisational communication in Aotearoa New Zealand
Henderson, A., & Simpson, M. L. (Eds.) (2009). Situating organisational communication in Aotearoa New Zealand. Communication Journal of New Zealand, 10(2).
*An asterisk indicates that a student is a co-author.
Collaboration
Fox, S., McAllum, K., Ginoux, L.*, Cissé, B.*, & Bourget-Careau., F*. (in press). Collaboration. Dans F. Cooren (Ed.), Communication et organisation : une introduction. Éditions JFD.
Qualitative research in organizational communication post-COVID-19
McAllum, K., Fox, S., Ginoux, L.*, Zoller, H., Zorn, A.*, & Zorn, T. (in press). Qualitative research in organizational communication post-COVID-19. In B. H. J. M. Brummans, B. C. Taylor, & A. Sivunen (Eds.), The SAGE handbook of qualitative research in organizational communication. SAGE.
Interprofessional collaboration
Fox, S., Mallette, S*. & Ginoux, L*. (2022). Interprofessional collaboration. In E. Ho, C. Bylund, J. van Weert, I. Basnyat, N. Bol, et M. Dean (dir.), The International Encyclopedia of Health Communication. Wiley. https://doi.org/10.1002/9781119678816.iehc0702
Elder care
Fox, S., McAllum, K., & Vautrin Nadeau, M.-E.* (2022). Elder care. In E. Ho, C. Bylund, J. van Weert, I. Basnyat, N. Bol, et M. Dean (dir.), The International Encyclopedia of Health Communication. Wiley. https://doi.org/10.1002/9781119678816.iehc0880
The theoretical hitchhiker’s guide to interprofessional sensemaking and its communicative constitution
Fox, S., & Jahn, J. (2022). The theoretical hitchhiker’s guide to interprofessional sensemaking and its communicative constitution. In T. Kuhn, N. Bencherki, & J. Basque (Eds.), The Routledge Handbook of the Communicative Constitution of Organizations. Routledge.
Mettre sa dignité en pause? La dignité au travail chez les travailleurs atypiques
Claveau, M.-P.* & McAllum, K. (2020). Mettre sa dignité en pause ? La dignité au travail chez les travailleurs atypiques [Putting their dignity on hold? Non-standard workers’ experiences of dignity at work]. In V. Carayol, V. Lepine, & L. Morillon (Eds.), Le côté obscur de la communication des organisations [The dark side of organizational communication]. MSHA/Open Books.
Addressing life transitions of aging: Integrating indigenous and communication theory to develop a tuakana‐teina/peer educator model
Oetzel, J. G., Hokowhitu, B., Simpson, M., Nock, S., & Reddy, R. (2020). Addressing life transitions of aging: Integrating indigenous and communication theory to develop a tuakana‐teina/peer educator model. In H. D. O’Hair, M. J. O’Hair, E. B. Hester, & S. Geegan (Eds.), The Handbook of Applied Communication Research (pp. 29-45). Wiley-Blackwell. https://doi.org/ 10.1002/9781119399926.ch2
Communication as dis/organization: How to analyze tensions from a relational perspective
Cooren, F. & Caidor, P. (2019). Communication as dis/organization: How to analyze tensions from a relational perspective. In C. Vasquez & T. Khun (Eds). Dis/organization as Communication. Routledge.
Moa Cres Kaumātua Village—Te Moemoeā: The Dream (Think Piece 1)
Reddy, R., Simpson, M., Wilson, Y., Nock, S., & Johnston, K. (2019). Moa Cres Kaumātua Village—Te Moemoeā: The Dream (Think Piece 1). Building Better Homes Towns and Cities National Science Challenge.
Moa Cres Kaumātua Village—Kia Tūtuki te Moemoeā: The road to making the dream/vision a reality. (Think Piece 2)
Reddy, R., Simpson, M., Wilson, Y., Nock, S., & Johnston, K. (2019). Moa Cres Kaumātua Village—Kia Tūtuki te Moemoeā: The road to making the dream/vision a reality. (Think Piece 2). Building Better Homes Towns and Cities National Science Challenge.
Moa Cres Kaumātua Village—Te Ao Mārama: Kua ea te Moemoeā: Achieving the Dream/Vision. (Think Piece 3)
Reddy, R., Simpson, M., Wilson, Y., Nock, S., & Johnston, K. (2019). Moa Cres Kaumātua Village—Te Ao Mārama: Kua ea te Moemoeā: Achieving the Dream/Vision. (Think Piece 3). Building Better Homes Towns and Cities National Science Challenge.
Te Keteparaha tēnei mo te whāre kaumātua/A toolkit for Kaumātua housing
Reddy, R., Simpson, M., Wilson, Y., Nock, S., & Johnston, K. (2019). Te Keteparaha Tēnei Mo Te Whāre Kaumātua/A Toolkit for Kaumātua Housing. Building Better Homes Towns and Cities National Science Challenge.
From sitting in the classroom to facing it: Becoming and growing as a teacher
McAllum, K., Mallette, S.*, Rife, T.*, & Dutta, U. (2018). From sitting in the classroom to facing it: Becoming and growing as a teacher. In B. W. Bach, D. O. Braithwaite & S. Ganesh (Eds.), By Degrees: Resilience, Relationships, and Success in Communication Graduate Studies. Cognella.
Authority
Benoit-Barné, C., & Fox, S. (2017). Authority. In C. Scott & L. K. Lewis (Eds.), International Encyclopedia of Organizational Communication. Available at https://onlinelibrary.wiley.com/doi/epdf/10.1002/9781118955567.wbieoc011
Volunteers/volunteering
McAllum, K. (2017). Volunteers/volunteering. In C. Scott & L. K. Lewis (Eds.), International Encyclopedia of Organizational Communication. Available at https://onlinelibrary.wiley.com/doi/epdf/10.1002/9781118955567.wbieoc217
Structure
Simpson, M. & Holdsworth, R. (2017). Structure. In C. Scott & L. K. Lewis (Eds.), International Encyclopedia of Organizational Communication. Available at https://onlinelibrary.wiley.com/doi/10.1002/9781118955567.wbieoc198
Constructing the carer across the lifespan of care: Home-based care contexts across the globe
McAllum, K., Fisher, C. L., Scott, M. E., Simpson, M. L., Oetzel, J. G., Berryman, K., . . . Yamasaki, J. (2016). Constructing the carer across the lifespan of care: Home-based care contexts across the globe. In J. Nussbaum (Ed.), Communication across the lifespan (pp. 149-164). Peter Lang.
Volunteer retention: Communicating commitment
McAllum, K. (2015). Volunteer retention: Communicating commitment. In J. Mize-Smith & M. Kramer (Eds.), Case studies of nonprofit organizations and volunteers (pp. 125-131). Peter Lang.
Constructing “them” and “us:” Host communities’ perspectives of voluntourists’ identities
McAllum, K., & Zahra, A. (2015). Constructing “them” and “us:” Host communities’ perspectives of voluntourists’ identities. In M. Kramer, L. Gossett, & L. K. Lewis (Eds.), Volunteering and intercultural communication: Studies from multiple contexts (vol. 2, pp. 109-128). Peter Lang.
Challenging nonprofit praxis: Organizational volunteers and the expression of dissent
McAllum, K. (2013). Challenging nonprofit praxis: Organizational volunteers and the expression of dissent. In M. Kramer, L. Gossett, & L. K. Lewis (Eds.), Volunteering and communication: Studies from multiple contexts (pp. 383-404). Peter Lang.
Systems within systems: Law, management, and participation-based conflict management systems within organizations
McAllum, K., & Simpson, M. (2013). Systems within systems: Law, management, and participation-based conflict management systems within organizations. In J. Oetzel & S. Ting-Toomey (Eds.), The Sage handbook of conflict communication (2nd ed., pp. 457-482). Sage.
There’s no place like home: Conflict at the rest home
Cockburn-Wootten, C. & Simpson, M. (2007). There’s no place like home: Conflict at the rest home. In T. Zorn and D Jones, (Eds), Management Communication: New Zealand and Australian Case Studies (pp. 138-145). Pearson Education.
Managing a merger
Cockburn-Wootten, C., Simpson, M., & Zorn, T. E. (2006). Managing a merger. In J. Keyton and P. Shockley-Zalabak (Eds.). Cases in organizational communication (vol 2). Roxbury Publications.
Comment gérer les tensions entre professionnels et bénévoles dans les OBNL?
McAllum, K. (2019). Comment gérer les tensions entre professionnels et bénévoles dans les OBNL ? [How can we manage tensions among professionals and volunteers in nonprofit organizations?]. UdeM Nouvelles. Available at: https://nouvelles.umontreal.ca/article/2019/01/25/comment-gerer-les-tensions-entre-professionnels-et-benevoles-dans-les-obnl/
Refugee resettlement volunteers: Committed or compelled?
Nalevanko, C. (2017). Refugee resettlement volunteers: Committed or compelled? Sage Business & Management Link. Available at https://managementink.wordpress.com/2017/10/05/refugee-resettlement-volunteers-committed-or-compelled/
Thinking outside the suggestion box: Three paths to peace
McAllum, K. (2013). Thinking outside the suggestion box: Three paths to peace. IESE Insight, 18, 48-55.