Publications and outreach

ArticlesSpecial IssuesBook Chapters and Encyclopedia EntriesOutreach

*An asterisk indicates that a student is a co-author.

Team care for the care team: A scoping review the relational dimensions of collaboration in healthcare contexts

Fox, S., McAllum, K., & Ginoux, L.* (2023). Team care for the care team: A scoping review the relational dimensions of collaboration in healthcare contexts. Health Communication. 1-12 https://doi.org/10.1080/10410236.2023.2198673


What collaboration entails: From the traitorous to team care

Fox, S. (2023). What collaboration entails: From the traitorous to team care (Keynote). Prologi, 18(1), 58-69. https://doi.org/10.33352/prlg.122549 


When bothering is part of professional practice: Interprofessional collaboration and institutional influences in primary care

Fox, S., Breton, M., Faria, A., & Kilpatrick, K. (2022). When bothering is part of interprofessional practice: Interprofessional collaboration and institutional influences in primary care. Health Communication, 1-11. https://doi.org/10.1080/10410236.2022.2028367


Older Māori perspectives of end-of-life family care: Whānau carers as cultural knowledge holders, weavers and navigators

Simpson, M. L., McAllum, K., Oetzel, J., Berryman, K., & Reddy, R. (2022). Older Māori perspectives of end-of-life family care: Whānau carers as cultural knowledge holders, weavers and navigators. Palliative Care and Social Practice, 16, 1-16. https://doi.org/10.1177/26323524221118590


Seeing health inequities – A health communication call to action

Simpson, M. L., McAllum, K., & Fox, S. (2022). Seeing health inequities – A health communication call to action. Communication Research & Practice, 7(4), 307-310. https://doi.org/10.1080/22041451.2021.2004705


The socialization of unpaid family caregivers: A scoping review

McAllum, K., Simpson, M.L., Unson, C., Fox, S., & Kilpatrick, K. (2021). The socialization of unpaid family caregivers: A scoping review. Research on Aging, 43, 263-273. https://doi.org/10.1177/01640275211005092


Forum on communication dynamics of nonprofit and voluntary organizations

Atouba, Y., Dempsey, S., Koschmann, M., Kramer, M., McAllum, K., McNamee, L. G., & Peterson, B. L. (2021). Forum on communication dynamics of nonprofit and voluntary organizations. Management Communication Quarterly, 35(3), 445-460. [Invited forum essay]. https://doi.org/10.1177/08933189211012023


Représentations médiatiques et opinion publique de l’assistance sociale au Québec

Landry, N., Blanchet, A., Rocheleau, S., Gagné, A-M., Caidor, P., Canava, C. (2021). Représentations médiatiques et opinion publique de l’assistance sociale au Québec. Revue Nouvelles pratiques sociales. https://doi.org/10.7202/1080871ar


La constitution communicationnelle d’un programme de valorisation de la diversité ethnoculturelle : une étude de cas

Caidor, P. (2021) La constitution communicationnelle d’un programme de valorisation de la diversité ethnoculturelle: une étude de cas. Revue Communication et Organisation [online], 59, 169-181. https://doi.org/10.4000/communicationorganisation.10150


Pratiques communicationnelles des organismes de lutte à la pauvreté et à l’exclusion : le recours aux entretiens individuels dans une démarche qualitative et inductive

Landry, N., Gagné, A-M., Caidor P., Bégin, M., Rocheleau, S., Canava, C. (2021). Pratiques communicationnelles des organismes de lutte à la pauvreté et à l’exclusion: le recours aux entretiens individuels dans une démarche qualitative et inductive. Revue Approches inductives, 8(1), 146-172. https://doi.org/10.7202/1076539ar


Militantisme, justice et inégalités numériques : une étude de groupes de lutte contre la pauvreté au Québec

Landry, N., Gagné, A-M., Bégin, M., Rocheleau, S., Canava, C. et Caidor, P. (2020) Militantisme, justice sociale et inégalités numériques : étude de groupes de lutte contre la pauvreté au Québec. Terminal [Online], 127, 1-21. https://doi.org/10.4000/terminal.6111


Collective sensemaking around COVID-19: Experiences, concerns, and agendas for our rapidly changing organizational lives

Stephens, K. K., Jahn, J. L. S., Fox, S., Charoensap-Kelly, P., Mitra, R., Sutton, J., Waters, E. D., . . . & Meisenbach, R. J. (2020). Collective sensemaking around COVID-19: Experiences, concerns, and agendas for our rapidly changing organizational lives. Management Communication Quarterly, 34(3), 426-457. https://doi.org/10.1177/0893318920934890 


The negotiation of sharing leadership in the context of professional hierarchy: Interactions on interprofessional teams

Fox, S., & Comeau-Vallée, M. (2020). The negotiation of sharing leadership in the context of professional hierarchy: Interactions on interprofessional teams. Leadership, 1-24. https://doi.org/10.1177/1742715020917817


Kaumātua Mana Motuhake: Peer education intervention to help Māori elders during later-stage life transitions

Oetzel, J. G., Cameron, M. P., Simpson, M. L., Reddy, R., Nock, S., Greensill, H., . . . Hokowhitu, B. (2020). Kaumātua Mana Motuhake: Peer education intervention to help Māori elders during later-stage life transitions. BMC Geriatrics20(1), 1-13. https://doi.org/10.1186/s12877-020-01590-z


Developing a culture-centred peer support programme for managing transitions in later life

Simpson, M. L., Greensill, H., Nock, S., Meha, P., Harding, T., Shelford, P., . . . Reddy, R. (2020). Kaumatua mana motuhake in action: Developing a culture-centred peer support programme for managing transitions in later life. Ageing and Society40(8), 1822-1845. https://doi.org/10.1017/S0144686X19000370


Communication and interprofessional collaboration in primary care: From ideal to reality in practice

Fox, S., Gaboury, I, Chiocchio, F., & Vachon, B. (2019). Communication and interprofessional collaboration in primary care: From ideal to reality in practice. Health Communication. https://doi.org/10.1080/10410236.2019.1666499


Where’s the plot? Interprofessional collaboration as joint emplotment

Fox, S., & Brummans, B. J. M. (2019). Where’s the plot? Interprofessional collaboration as joint emplotment. Journal of Applied Communication Research, 47(3), 260-282. https://doi.org/10.1080/00909882.2019.1624807


A comparative tale of two methods: How thematic and narrative analyses ‘author’ the data story differently

McAllum, K., Fox, S., Simpson, M., & Unson, C. (2019). A comparative tale of two methods: How thematic and narrative analyses ‘author’ the data story differently. Communication Research & Practice, 5(4), 358-375. https://doi.org/10.1080/22041451.2019.1677068


Delegation-based and directive mentoring relationships in high reliability organizations: Negotiating the reliability-resilience tension in ambulance work

McAllum, K. (2019). Delegation-based and directive mentoring relationships in high reliability organizations: Negotiating the reliability-resilience tension in ambulance work. Communication Monographs, 87(2), 200-222. https://doi.org/10.1080/03637751.2019.1677926


Refugee resettlement volunteers as (inter)cultural mediators?

McAllum, K. (2019). Refugee resettlement volunteers as (inter)cultural mediators? Journal of International and Intercultural Communication, 1-18. https://doi.org/10.1080/17513057.2019.1653953


Correlates of health-related quality of life for Māori elders involved in a peer education intervention

Oetzel, J. G., Hokowhitu, B., Simpson, M., Reddy, R., Cameron, M. P., Meha, P., et al. (2019). Correlates of health-related quality of life for Māori elders involved in a peer education intervention. Journal of Health Communication, 24(5), 559-569. https://doi.org/10.1080/10810730.2019.1637483


Kaumātua Mana Motuhake: A study protocol for a pre-/post-test clustered staggered peer education intervention to help Māori elders work through later-stage life transitions

Oetzel, J.G., Hokowhitu, B., Reddy, R., Simpson, M., Nock, S. et al. (2019). Kaumātua Mana Motuhake: A study protocol for a pre-/post-test clustered staggered peer education intervention to help Māori elders work through later-stage life transitions. BMC Geriatrics, 19(36), 1-11. https://doi.org/10.1186/s12877-019-1041-2


Kaumātua Mana Motuhake in action: Developing a culture-centred peer support programme for managing transitions in later life

Simpson, M. L., Greensill, H.-M., Nock, S., Meha, P., Harding, T., Shelford, P., et al. (2019). Kaumātua mana motuhake in action: developing a culture-centred peer support programme for managing transitions in later life. Ageing and Society, 40(8), 1822-1845. https://doi.org/10.1017/S0144686X19000370


The appropriation of diversity discourses at work: A ventriloquial approach

Caidor, P., & Cooren, F. (2018). The appropriation of diversity discourses at work: A ventriloquial approach. Journal of Business Diversity, 18(4), 22-41. https://doi.org/10.33423/jbd.v18i4.244


Volunteers as boundary workers: Negotiating tensions between volunteerism and professionalism in nonprofit organizations

McAllum, K. (2018). Volunteers as boundary workers: Negotiating tensions between volunteerism and professionalism in nonprofit organizations. Management Communication Quarterly, 32(4), 534-564. https://doi.org/10.1177/0893318918792094


Coming “home” to do glocal engaged scholarship? A reflexive account of managing competing commitments during an organizational ethnography

McAllum, K. (2018). Coming “home” to do glocal engaged scholarship? A reflexive account of managing competing commitments during an organizational ethnography. Journal of Organizational Ethnography, 7(2), 147-163. https://doi.org/10.1108/JOE-12-2017-0066


Volunteer committing in a refugee resettlement organization in New Zealand: Attaching, detaching, and displacing organizational ties

McAllum, K. (2018). Volunteer committing in a refugee resettlement organization in New Zealand: Attaching, detaching, and displacing organizational ties. Human Relations, 71(7), 951-972. https://doi.org/10.1177/0018726717729209


The self-organising of youth volunteers during the Rena oil spill in New Zealand

Lockwood, S., Weaver, C. K., Munshi, D., & Simpson, M. (2016). The self-organising of youth volunteers during the Rena oil spill in New Zealand. New Zealand Journal of Marine and Freshwater Research, 50(1), 28-41. https://doi.org/10.1080/00288330.2015.1063515


The positive impact of othering in voluntourism: The role of the relational other in becoming another self

McAllum, K., & Zahra, A. (2017). The positive impact of othering in voluntourism: The role of the relational other in becoming another self. Journal of International and Intercultural Communication, 10(4), 291-308. https://doi.org/10.1080/17513057.2017.1280179


Language (in)competency, communication strategies, and the development of an international academic teacher identity: Becoming an audible minority

McAllum, K. (2016). Language (in)competency, communication strategies, and the development of an international academic teacher identity: Becoming an audible minority. Higher Education Research and Development, 36(4), 763-776. https://doi.org/10.1080/07294360.2016.1239614


Managing imposter syndrome among the “trophy kids:” Creating teaching practices that develop independence in Millennial students

McAllum, K. (2016). Managing imposter syndrome among the “trophy kids:” Creating teaching practices that develop independence in Millennial students [Refereed forum essay]. Communication Education, 65(3), 363-365. https://doi.org/10.1080/03634523.2016.1177848


A cultural analysis of New Zealand palliative care brochures

Simpson, M. L., Berryman, K., Oetzel, J.G., Iti, T, Reddy, R. (2016). A cultural analysis of New Zealand palliative care brochures. Health Promotion International, 31, 839-848. https://doi.org/10.1093/heapro/dav067


Mapping collective sensemaking in communication: The interprofessional patient case review in acute care round

Fox, S., & Gilbert, J. (2015). Mapping collective sensemaking in communication: The interprofessional patient case review in acute care rounds. Health and Interprofessional Practice 2(4), eP1077. https://doi.org/10.7710/2159-1253.1077


Zeroes, service providers, or heroes? Dignity and the communicative politics of care work

McAllum, K., & Elvira, M. M. (2015). Zeroes, service providers, or heroes? Dignity and the communicative politics of care work. Electronic Journal of Communication, 25(1-2).


Differences in ideal communication behaviours during end-of-life care for Māori carers/patients and palliative care workers

Oetzel, J.G., Simpson, M. L., Berryman, K., & Reddy, R. (2015). Differences in ideal communication behaviours during end-of-life care for Māori carers/patients and palliative care workers. Palliative Medicine, 29, 764-766. https://doi.org/10.1177/0269216315583619


Managing communication tensions and challenges during the end-of-life journey: Perspectives of Māori kaumātua and their whānau

Oetzel, J.G., Simpson, M., Berryman, K., Iti, T., & Reddy, R. (2015). Managing communication tensions and challenges during the end-of-life journey: Perspectives of Māori kaumātua and their whānau. Health Communication, 30, 350-360. https://doi.org/10.1080/10410236.2013.861306


Meanings of volunteering: Diverse volunteer pathways

McAllum, K. (2014). Meanings of volunteering: Diverse volunteer pathways. Management Communication Quarterly, 28, 84-110. https://doi.org/10.1177/0893318913517237


Cultural dilemmas of choice: Deconstructing consumer choice in health communication between maternity-care providers and ethnic Chinese mothers in New Zealand

Guo, S., Munshi, D., Cockburn-Wootten, C., & Simpson, M. (2014). Cultural dilemmas of choice: Deconstructing consumer choice in health communication between maternity-care providers and ethnic Chinese mothers in New Zealand. Health Communication, 29, 1020-1028. https://doi.org/10.1080/10410236.2013.831515


Volunteering and professionalization: Trends in tension?

Ganesh, S., & McAllum, K. (2012). Volunteering and professionalization: Trends in tension? Management Communication Quarterly, 26, 152-158. https://doi.org/10.1177/0893318911423762


A job, a dream, or a trap? Multiple meanings for encore careers

Simpson, M., Richardson, M., & Zorn, T. (2012). A job, a dream, or a trap? Multiple meanings for encore careers. Work, Employment & Society, 26, 429-446. https://doi.org/10.1177/0950017012438581


Well-being as discourse: Potentials and problems for studies of organizing and health inequalities

Ganesh, S., & McAllum, K. (2010). Well-being as discourse: Potentials and problems for studies of organizing and health inequalities. Management Communication Quarterly, 24, 491-498. https://doi.org/10.1177/0893318910370274


Whitiwhiti Korero: Exploring the researchers’ relationship in cross-cultural research

Simpson, M., & Ake, T. (2010). Whitiwhiti Korero: Exploring the researchers’ relationship in cross-cultural research. Journal of Intercultural Communication Research, 39, 185–205. https://doi.org/10.1080/17475759.2010.534861


Discourses of volunteerism

Ganesh, S., & McAllum, K. (2009). Discourses of volunteerism. Annals of the International Communication Association, 33(1), 343-383. https://doi.org/10.1080/23808985.2009.11679091


A mosaic of visions, daydreams, and memories: Diverse inlays of organizing and communicating from around the globe

Broadfoot, K., Cockburn,T,  Cockburn-Wootten, M., Dhruba K. Munshi, D, Nelson-Marsh, N, Okwori, J. Simpson, M., & Srinivas, N. (2008). A mosaic of visions, daydreams, and memories: Diverse inlays of organizing and communicating from around the globe. Management Communication Quarterly 22(4), 322-350. https://doi.org/10.1177/0893318908323574


Marketization participation and communication within New Zealand retirement villages: A critical-rhetorical and discursive analysis

Simpson, M., & Cheney, G. (2007). Marketization participation and communication within New Zealand retirement villages: A critical-rhetorical and discursive analysis. Discourse and Communication, 1(2), 91-222. https://doi.org/10.1177/1750481307076006


Coping, conversation, and change: Socialisation of the new female academic

Simpson, M., Cockburn-Wootten, C., & Spiller, D. (2007). Coping, conversation, and change: Socialisation of the new female academic. Communication Journal of New Zealand; Te Hinga Korero, 8(2), 31-39.


Arguments for a plurified view of the social world

Cooren, F., Fox, S., Robichaud, D., & Talih, N. (2005). Arguments for a plurified view of the social world. Time & Society, 14(2-3), 265-282. https://doi.org/10.1177/0961463X05055138


Locating the frontiers of organisational communication scholarship in New Zealand and Australia

Simpson, M., & Zorn, T. (2004). Locating the frontiers of organisational communication scholarship in New Zealand and Australia. Australian Journal of Communication, 31(3), 13-34.

Special Issue: Opening up the meanings of “the professional,” professional organizations, and professionalism in communication studies

McAllum, K., Matte, F., Barbour, J. B., Fox, S., & Siebert, S. (Eds.) (accepted). Opening up the meanings of “the professional,” professional organizations, and professionalism in communication studies. Journal of Professions and Organization.


Special Issue: Integrating digital health technologies in clinical practice and everyday life: Unfolding innovative communication practices

Grosjean, S., Cherba, M., Matte, F., & Fox, S. (Eds.) (accepted). Integrating digital health technologies in clinical practice and everyday life: Unfolding innovative communication practices. Frontiers in Communication.


Numéro spécial: Chronic inequities, critical moments, and culturally safe practices: Health communication for transformation

Simpson, M., McAllum, K., & Fox, S. (Eds.) (2021). Chronic inequities, critical moments, and culturally safe practices: Health communication for transformation. Communication Research & Practice, 6(3).


Numéro spécial: Crises sanitaires et communication : enjeux sociétaux et organisationnels

Romeyer, H. & Fox, S. (2021). Crises sanitaires et communication : enjeux sociétaux et organisationnels. Communiquer.


Numéro spécial: Multiple realities: Fluidity, hybridity, and stability in global communication

Gray, F. E., & Simpson, M. (Eds.) (2019). Special Issue: Multiple realities: Fluidity, hybridity, and stability in global communication. Communication Research & Practice5(1).


Numéro spécial: Situating organisational communication in Aotearoa New Zealand

Henderson, A., & Simpson, M. L. (Eds.) (2009). Situating organisational communication in Aotearoa New Zealand. Communication Journal of New Zealand, 10(2).

*An asterisk indicates that a student is a co-author.

Collaboration

Fox, S., McAllum, K., Ginoux, L.*, Cissé, B.*, & Bourget-Careau., F*. (in press). Collaboration. Dans F. Cooren (Ed.), Communication et organisation : une introduction. Éditions JFD.


Qualitative research in organizational communication post-COVID-19

McAllum, K., Fox, S., Ginoux, L.*, Zoller, H., Zorn, A.*, & Zorn, T. (in press). Qualitative research in organizational communication post-COVID-19. In B. H. J. M. Brummans, B. C. Taylor, & A. Sivunen (Eds.), The SAGE handbook of qualitative research in organizational communication. SAGE.


Interprofessional collaboration

Fox, S., Mallette, S*. & Ginoux, L*. (2022). Interprofessional collaboration. In E. Ho, C. Bylund, J. van Weert, I. Basnyat, N. Bol, et M. Dean (dir.), The International Encyclopedia of Health Communication. Wiley. https://doi.org/10.1002/9781119678816.iehc0702


Elder care

Fox, S., McAllum, K., & Vautrin Nadeau, M.-E.* (2022). Elder care. In E. Ho, C. Bylund, J. van Weert, I. Basnyat, N. Bol, et M. Dean (dir.), The International Encyclopedia of Health Communication. Wiley. https://doi.org/10.1002/9781119678816.iehc0880 


The theoretical hitchhiker’s guide to interprofessional sensemaking and its communicative constitution

Fox, S., & Jahn, J. (2022). The theoretical hitchhiker’s guide to interprofessional sensemaking and its communicative constitution. In T. Kuhn, N. Bencherki, & J. Basque (Eds.), The Routledge Handbook of the Communicative Constitution of Organizations. Routledge.


Mettre sa dignité en pause? La dignité au travail chez les travailleurs atypiques

Claveau, M.-P.* & McAllum, K. (2020). Mettre sa dignité en pause ? La dignité au travail chez les travailleurs atypiques [Putting their dignity on hold? Non-standard workers’ experiences of dignity at work]. In V. Carayol, V. Lepine, & L. Morillon (Eds.), Le côté obscur de la communication des organisations [The dark side of organizational communication]. MSHA/Open Books.


Addressing life transitions of aging: Integrating indigenous and communication theory to develop a tuakana‐teina/peer educator model

Oetzel, J. G., Hokowhitu, B., Simpson, M., Nock, S., & Reddy, R. (2020). Addressing life transitions of aging: Integrating indigenous and communication theory to develop a tuakana‐teina/peer educator model. In H. D. O’Hair, M. J. O’Hair, E. B. Hester, & S. Geegan (Eds.), The Handbook of Applied Communication Research (pp. 29-45). Wiley-Blackwell. https://doi.org/ 10.1002/9781119399926.ch2 


Communication as dis/organization: How to analyze tensions from a relational perspective

Cooren, F. & Caidor, P. (2019). Communication as dis/organization: How to analyze tensions from a relational perspective. In C. Vasquez & T. Khun (Eds). Dis/organization as Communication. Routledge.


Moa Cres Kaumātua Village—Te Moemoeā: The Dream (Think Piece 1)

Reddy, R., Simpson, M., Wilson, Y., Nock, S., & Johnston, K. (2019). Moa Cres Kaumātua Village—Te Moemoeā: The Dream (Think Piece 1). Building Better Homes Towns and Cities National Science Challenge.


Moa Cres Kaumātua Village—Kia Tūtuki te Moemoeā: The road to making the dream/vision a reality. (Think Piece 2)

Reddy, R., Simpson, M., Wilson, Y., Nock, S., & Johnston, K. (2019). Moa Cres Kaumātua Village—Kia Tūtuki te Moemoeā: The road to making the dream/vision a reality. (Think Piece 2). Building Better Homes Towns and Cities National Science Challenge.


Moa Cres Kaumātua Village—Te Ao Mārama: Kua ea te Moemoeā: Achieving the Dream/Vision. (Think Piece 3)

Reddy, R., Simpson, M., Wilson, Y., Nock, S., & Johnston, K. (2019). Moa Cres Kaumātua Village—Te Ao Mārama: Kua ea te Moemoeā: Achieving the Dream/Vision. (Think Piece 3). Building Better Homes Towns and Cities National Science Challenge.


Te Keteparaha tēnei mo te whāre kaumātua/A toolkit for Kaumātua housing

Reddy, R., Simpson, M., Wilson, Y., Nock, S., & Johnston, K. (2019). Te Keteparaha Tēnei Mo Te Whāre Kaumātua/A Toolkit for Kaumātua Housing.  Building Better Homes Towns and Cities National Science Challenge.


From sitting in the classroom to facing it: Becoming and growing as a teacher

McAllum, K., Mallette, S.*, Rife, T.*, & Dutta, U. (2018). From sitting in the classroom to facing it: Becoming and growing as a teacher. In B. W. Bach, D. O. Braithwaite & S. Ganesh (Eds.), By Degrees: Resilience, Relationships, and Success in Communication Graduate Studies. Cognella.


Authority

Benoit-Barné, C., & Fox, S. (2017). Authority. In C. Scott & L. K. Lewis (Eds.), International Encyclopedia of Organizational Communication.  Available at https://onlinelibrary.wiley.com/doi/epdf/10.1002/9781118955567.wbieoc011


Volunteers/volunteering

McAllum, K. (2017). Volunteers/volunteering. In C. Scott & L. K. Lewis (Eds.), International Encyclopedia of Organizational Communication.  Available at https://onlinelibrary.wiley.com/doi/epdf/10.1002/9781118955567.wbieoc217


Structure

Simpson, M. & Holdsworth, R. (2017). Structure. In C. Scott & L. K. Lewis (Eds.), International Encyclopedia of Organizational Communication. Available at https://onlinelibrary.wiley.com/doi/10.1002/9781118955567.wbieoc198


Constructing the carer across the lifespan of care: Home-based care contexts across the globe

McAllum, K., Fisher, C. L., Scott, M. E., Simpson, M. L., Oetzel, J. G., Berryman, K., . . . Yamasaki, J. (2016). Constructing the carer across the lifespan of care: Home-based care contexts across the globe. In J. Nussbaum (Ed.), Communication across the lifespan (pp. 149-164). Peter Lang.


Volunteer retention: Communicating commitment

McAllum, K. (2015). Volunteer retention: Communicating commitment. In J. Mize-Smith & M. Kramer (Eds.), Case studies of nonprofit organizations and volunteers (pp. 125-131). Peter Lang.


Constructing “them” and “us:” Host communities’ perspectives of voluntourists’ identities

McAllum, K., & Zahra, A. (2015). Constructing “them” and “us:” Host communities’ perspectives of voluntourists’ identities. In M. Kramer, L. Gossett, & L. K. Lewis (Eds.), Volunteering and intercultural communication: Studies from multiple contexts (vol. 2, pp. 109-128). Peter Lang.


Challenging nonprofit praxis: Organizational volunteers and the expression of dissent

McAllum, K. (2013). Challenging nonprofit praxis: Organizational volunteers and the expression of dissent. In M. Kramer, L. Gossett, & L. K. Lewis (Eds.), Volunteering and communication: Studies from multiple contexts (pp. 383-404). Peter Lang.


Systems within systems: Law, management, and participation-based conflict management systems within organizations

McAllum, K., & Simpson, M. (2013). Systems within systems: Law, management, and participation-based conflict management systems within organizations. In J. Oetzel & S. Ting-Toomey (Eds.), The Sage handbook of conflict communication (2nd ed., pp. 457-482). Sage.


There’s no place like home: Conflict at the rest home

Cockburn-Wootten, C. & Simpson, M. (2007). There’s no place like home: Conflict at the rest home. In T. Zorn and D Jones, (Eds), Management Communication: New Zealand and Australian Case Studies (pp. 138-145). Pearson Education.


Managing a merger

Cockburn-Wootten, C., Simpson, M., & Zorn, T. E. (2006). Managing a merger. In J. Keyton and P. Shockley-Zalabak (Eds.). Cases in organizational communication (vol 2). Roxbury Publications. 

Comment gérer les tensions entre professionnels et bénévoles dans les OBNL?

McAllum, K. (2019). Comment gérer les tensions entre professionnels et bénévoles dans les OBNL ? [How can we manage tensions among professionals and volunteers in nonprofit organizations?]. UdeM Nouvelles. Available at: https://nouvelles.umontreal.ca/article/2019/01/25/comment-gerer-les-tensions-entre-professionnels-et-benevoles-dans-les-obnl/


Refugee resettlement volunteers: Committed or compelled?

Nalevanko, C. (2017). Refugee resettlement volunteers: Committed or compelled? Sage Business & Management Link. Available at https://managementink.wordpress.com/2017/10/05/refugee-resettlement-volunteers-committed-or-compelled/


Thinking outside the suggestion box: Three paths to peace

McAllum, K. (2013). Thinking outside the suggestion box: Three paths to peace. IESE Insight, 18, 48-55.